You are welcome, Mark
I will call your rant and raise you this:
The marketing and support groups for Autodesk are making the situation even worse. Buyers of this product are being sold on projected productivity numbers not taking into account the huge amount of overhead and training needed to get it into full time production. After the purchase and the grim reality sets in, support jumps in with their multi-tiered support packages and training schemes that always stop short of giving the customer the ability to solve future problems on his own (however, the next level package might just do that if you want to sign up today . . . )