Author Topic: Pointer performance over xref is slow - AutoCAD 2010  (Read 5894 times)

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nivuahc

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Pointer performance over xref is slow - AutoCAD 2010
« on: December 14, 2009, 04:38:33 PM »
Other than that "AutoCAD 2010" bit in the title of this thread, you can do a search on the Autodesk Knowledge Base for this error and it will pull up an article from AutoCAD 2002. However, we're using AutoCAD 2010 and I'm unable to find a solution to this problem. I figured I would describe it here and see if anyone else has encountered this, and if anyone has any suggestions for a fix, outside of the plethora of things that I've already tried.

Our current project has a number of Xref's (Mechanical, Plumbing, Structural, Architectural, etc) and we're doing all of our work in Model space on top of the xref's. When a command is active, and the pointer is positioned over an xref, the pointer jumps from place to place, as if it is trying to catch up with the movement of the mouse. This makes it extremely difficult to select an individual line, for example, when trying to fillet. It's at the point where it's nearly intolerable.

The first response that usually comes out of people (in my experience so far) is "sounds like a video problem". The second response is usually "running object snaps".

So let me tell you the things that we have tried, before I go any further, and then I'll tell you our results.

We've tried 4 different video cards (ATI as well as nVidia, one of them costing ~$1,000.00) and 3 different operating systems (XP Pro, Windows 7 32 bit, Windows 7 64bit). We've tried it on 2 different types of machines (Quad core with 4GB of RAM, and a Quad-Dual core with 8GB). We've tried changing every setting that Autodesk (and the autocad community) suggested. We've taken our Xref's, wblocked them out to re-write the drawing database from scratch, exploded everything in the xref's and taken them down to simple lines and arcs, and still the problem (sorta) persists.

Now I say "sorta" persists because here's the really odd bit. We have several identical machines in the office and the problem exists on some of the computers and not the others. For example; I don't have the problem myself, but the guy who sits next to me (with an identical setup and machine) has these problems on a massive scale. I've setup a profile from my machine and loaded it on his, with no change in the way that AutoCAD is behaving. I've mimicked all of my system variables on his machine with no change in performance.

And as to how AutoCAD is behaving let me go a little further into detail;

If a user is in paper space, with the border xref'd in, the pointer lags terribly over the drawing when a command is active (any command). In paper space there is a viewport with a view of the group of xref's that are in model space. If the user unloads the border, the lag of the pointer goes away in paper space completely, even over the viewport. And then the user switches to model space...

When a command is active, and the pointer is hovering above the xrefs, the pointer skitters and jumps, is ridiculously slow, and is painful to work with. Move the pointer off of the xref and it works as you might expect it to, fast and smooth.

So let me tell you what it isn't, first of all, and I'd be happy to hear any suggestions for what it actually is.

It isn't LAYOUTREGENCTL, it isn't Hyperlinks or the Shortcut menu, it isn't the lack of the latest service pack, it isn't object snaps or tracking, it isn't "selection preview", it isn't the plethora of other system variables and disabling of tools that others have suggested. It isn't hardware acceleration, it isn't adaptive degredation...

No matter what we've tried, the people who are having this problem continue to have this problem. In fact, we tried it out on some older dual core machines with 2GB of ram and on-board intel video cards... and neither of those machines exhibited the symptoms that I described above. Other than being as slow as one might expect AutoCAD to be on such a machine (especially with only 32MB of video ram) the computers functioned perfectly.

So I'm at a loss. If you have any ideas, I'd be interested in hearing them. :ugly:

nivuahc

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Re: Pointer performance over xref is slow - AutoCAD 2010
« Reply #1 on: December 15, 2009, 09:26:16 AM »
One more thing to add;

Prior to upgrading to 2010 we were using 2008 and didn't have this problem. Upon installing 2010 the problem now exists in 2008 as well.

jonesy

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Re: Pointer performance over xref is slow - AutoCAD 2010
« Reply #2 on: December 15, 2009, 09:34:37 AM »
I shall be interested in how this works out too. I have had problems with slow selection and moving viewports since upgrading to 2009... and have resorted to switching the viewports off when I need to edit the drawing sheet layout. Maybe a solution offered to you may help me too :)
Thanks for explaining the word "many" to me, it means a lot.

David Hall

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Re: Pointer performance over xref is slow - AutoCAD 2010
« Reply #3 on: December 15, 2009, 10:28:32 AM »
what is your SORTENTS set to?
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nivuahc

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Re: Pointer performance over xref is slow - AutoCAD 2010
« Reply #4 on: December 15, 2009, 10:33:47 AM »
Mine is set to 127, as it was when I installed 2010. I've tried adjusting SORTENTS on a number of machines, to varying values, with no difference in performance.

David Hall

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Re: Pointer performance over xref is slow - AutoCAD 2010
« Reply #5 on: December 15, 2009, 10:35:05 AM »
Mine is 127 as well, any chance of getting a copy of dwg to test?
Everyone has a photographic memory, Some just don't have film.
They say money can't buy happiness, but it can buy Bacon and that's a close second.
Sometimes the question is more important than the answer. (Thanks Kerry for reminding me)

David Hall

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Re: Pointer performance over xref is slow - AutoCAD 2010
« Reply #6 on: December 15, 2009, 10:36:29 AM »
What happens if 0?
Everyone has a photographic memory, Some just don't have film.
They say money can't buy happiness, but it can buy Bacon and that's a close second.
Sometimes the question is more important than the answer. (Thanks Kerry for reminding me)

nivuahc

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Re: Pointer performance over xref is slow - AutoCAD 2010
« Reply #7 on: December 15, 2009, 10:41:06 AM »
What happens if 0?

No difference in performance.

And, regarding attaching a drawing to test - I'm not allowed to share these drawings with anyone (though an "autodesk expert" that came in for a day took a batch of them to his office and couldn't replicate the problem)

David Hall

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Re: Pointer performance over xref is slow - AutoCAD 2010
« Reply #8 on: December 15, 2009, 11:07:53 AM »
bummer.
Everyone has a photographic memory, Some just don't have film.
They say money can't buy happiness, but it can buy Bacon and that's a close second.
Sometimes the question is more important than the answer. (Thanks Kerry for reminding me)

Crank

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Re: Pointer performance over xref is slow - AutoCAD 2010
« Reply #9 on: December 15, 2009, 02:06:19 PM »
One more thing to add;

Prior to upgrading to 2010 we were using 2008 and didn't have this problem. Upon installing 2010 the problem now exists in 2008 as well.
I think it has something to do with the InfoCenter. Try to disable it:
Code: [Select]
; http://otb.manusoft.com/2009/03/disable-infocenter-in-autocad-2010.htm
(defun EnableInfoCenter (Disable)
  (vl-load-com)
  (vl-registry-write
    (strcat "HKEY_CURRENT_USER\\" (vlax-product-key) "\\InfoCenter")
    "InfoCenterOn"
    (if Disable 0 1))
)
(defun C:ENABLEINFOCENTER () (EnableInfoCenter nil) (princ "\n    InfoCenter Enabled\n") (princ))
(defun C:DISABLEINFOCENTER () (EnableInfoCenter 'T) (princ "\n    InfoCenter Disabled\n") (princ))
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nivuahc

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Re: Pointer performance over xref is slow - AutoCAD 2010
« Reply #10 on: December 15, 2009, 02:11:58 PM »
Been there, done that  :lol:

Crank

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Re: Pointer performance over xref is slow - AutoCAD 2010
« Reply #11 on: December 15, 2009, 02:39:46 PM »
Even when it's closed an undocked command line will slow you down as well.
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Matt__W

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Re: Pointer performance over xref is slow - AutoCAD 2010
« Reply #12 on: December 15, 2009, 03:03:09 PM »
Just a shot in the dark... Do you have dynamic ucs turned on?  Or the automatic highlighting selection setting (can't remember it right off the top of my head).

I don't have 2010 so I'm just guessing here.
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nivuahc

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Re: Pointer performance over xref is slow - AutoCAD 2010
« Reply #13 on: December 15, 2009, 03:21:23 PM »
Just a shot in the dark... Do you have dynamic ucs turned on?  Or the automatic highlighting selection setting (can't remember it right off the top of my head).

I don't have 2010 so I'm just guessing here.

For what it's worth, it was a good shot... but, yeah, we've already been down that road as well. In fact, some of these guys have disabled selection preview altogether just to eek out a tiny bit more performance.