Yeah, but one of our field guys still gets confused when he opens a web browser - in fact, I just had to explain to him the difference between typing something in the URL bar in the browser, and typing something in the SEARCH box at Yahoo or MSN. He didn't realize they were two different things.
Now take that, and move it to C3D. It's a disaster.
Another of our field guys has a real "short term memory" phenomenon. He'll try to do something in C3D, and I'll show him how to do it, and he'll do it (slowly, but he'll get it done). Then the next time he has to do the same task, he's completely forgotten how to do it, and I have to show him how to do it all over again. This repeats ad naseum. He also has a tendency to ignore warning messages. Recently, he opened a drawing in C3D 2008, and sat there for I-don't-know-how-long before he got help, to try and figure out why nothing was working. By the time he got help, the drawing was corrupted, and I got to spend a half-hour trying to get it working again (which I was luckily able to do).
Since it seriously only takes us 15 minutes to process field data these days, it really is not worth it to our company to try and get the field guys to use C3D. Even if we discount all the hours of training it takes to get them so they can even do simple tasks in C3D, it's not worth it, for the amount of time it takes to process field data. Having them sit there for 15 minutes and watch a real C3D tech process the data is far more beneficial - they see whatever problems we run into, learn the mistakes they made, learn why we ask them to do certain things certain ways, and the next time they do a field survey, it's even better.
We're now to the point where a couple of our field guys pretty much have it down. They can go out and do a field survey, and I can process the data, and BOOM it's all done, in less than five minutes. Usually, they don't even sit there and watch anymore, although they will look at the result and make sure it looks OK. (Then I spend maybe anywhere between one-half to six more hours doing the labeling, title pages, notes, etc., depending on the size of the survey, but the field guy doesn't need to see me do that.)