FWIW, the most valuable things I've learned from him (and his writings) is that the toughest part of CAD Management is the Management part. That is, dealing with people, and especially upper management. The software/ technology is the easy part. YMMV.
Oh, man, you've got that right!
Dealing with machines (even virtual machines) is a cakewalk compared to dealing with humans. A machine won't always do what you want the first time, but it eventually yields to logic because logic drives it.
Humans yield to what? Bribes? Power? Groveling and threats? It sure ain't logic.
And the more "elevated" the executive, the shorter the chain of logic one can present with any hope of comprehension; until that ultimate interview with the CEO of a major corporation where the whole thing becomes a series of his questions with no possible acceptable answers, because any real answer would consist of more than six words.
They simply refuse to follow you into the jungle of logic that far.
<Edit: Oooohhh... I shouldn't post before 7:00 AM.
I'm too cranky at this time of the morning.>