i'm stuck with (well stuck upkeeping) mostly dialog boxes and toolbars, because nobody here seems to understand the command prompt or the keyboard...
drafter - "i click the button and nothing happens"
me - "what's it say?"
drafter - "what's it say where?"
me - "where you type commands in"
drafter - <puzzled 10 seconds> "huh?"
me - " let me see.... ohhh you made it go away, good job! lets not do that again... it tells you stuff, like 'pick starting point', see that button was doing something, it was waiting for you"