Then it seems your laptop has some other issue.
It's really strange. Check in Control Panel -> Region and Language. On both the "Keyboards and Languages" and the "Administrative" tabs, check what's the settings there. Perhaps your laptop's got a special purpose keyboard setting.
Anyhow, you know the Alt+241 keystroke is officially discontinued? It's only working because of old DOS compatibility. Actually it's been deprecated since Windows 95 (nearly 20 years), but is still working only because MS didn't (yet) remove the old code from their libraries. So I'd advise learning the "new" codes to be on the safe side.
As a sample, open both the Character Map and the Calculator. In CM choose a font like Arial, then at the bottom enable Advanced view and select a Character set like "DOS United States" (this is that
437 code page). Pick the ± character and look at the status bar, it should show something like:
U+00B1 (0xF1): Plus-Minus Sign Keystroke: Alt+0177
Change your Calculator to the programmer type (View -> Programmer). Pick the Hex option and type in the Hex code listed. In this case U+00B1 is the unicode ... click the Dec mode to translate to Decimal ... the number becomes 177. The code-page hex of F1 becomes the old 241.
Next repeat the process using the "Windows: Western". This is the same as the old
Latin 1 codepage (840), referred to as
Windows-1252. And is usually the default used in windows ... the only place where you're supposed to be able to use the old DOS codes is inside the CMD window. The ± character status bar now lists:
U+00B1 (0xF1): Plus-Minus Sign Keystroke: Alt+0177
Notice it's still the same for that particular character? That's why I said it sounds strange.
But I would definitely start learning the unicode keystrokes instead. Makes it possible to get those special characters no matter what the settings are. Easiest is the Alt0### as these use decimal number, but to get to even more complex characters you might want to go with the Alt+XXXX where XXXX is the Hex code, (though you need some
registry hack to enable this).