Yes it did fix the problem.
However the funny thing is the user does not like the right-click menu options (old-timer) so they were turned off. Ok well when you turn them on it allows you to set the old right-click behavior or the new right-click behavior. So since this user didn't want the new menu options they set it on but to the old right-click behavior options. Once you apply those changes it turn off the right-click menu options so we were back to where we started. So I suggested to the user to turn them on to the new right-click behavior
and to turn on the time sensitive option and that could be changed if they wanted it longer. Well that was golden. They were able to have their cake and eat it too without even getting fat.
So the moral of the story is "Just because you are an Old-Timer, everything new is not Bad".