Author Topic: Jerry Winter - Customer Service (or lack thereof)  (Read 5227 times)

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Yosso

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Jerry Winter - Customer Service (or lack thereof)
« on: February 28, 2014, 08:40:51 AM »
Is Mr. Winters still supporting his book "VB.NET for AutoCAD 2010"? 

The VBcad.com website took my money and sent me the book, no problem.

I obtained the book, and have found it extremely helpful, but am having some issues with one of the code snippets. 

An e-mail was sent to the contact e-mail, but no reply was received.  (It has been only two days).

So, does anybody know if Mr. Winter's is still providing support, as stated in the book, or has that time passed?

Thank you for your time in this matter.

M.

dgorsman

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Re: Jerry Winter - Customer Service (or lack thereof)
« Reply #1 on: February 28, 2014, 10:17:21 AM »
Don't know, but things have changed significantly in both dotNET and AutoCAD in the meantime to the point where a lot of the code details would be suspect, or at least require some migration.
If you are going to fly by the seat of your pants, expect friction burns.

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Matt__W

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Re: Jerry Winter - Customer Service (or lack thereof)
« Reply #2 on: February 28, 2014, 10:49:48 AM »
Does he have a web site?  If so, I would check there first for "support".
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Keith Brown

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Re: Jerry Winter - Customer Service (or lack thereof)
« Reply #3 on: February 28, 2014, 10:57:23 AM »
There are a lot of very smart people on this forum and if you posted the code that you need support with here then you will likely get some very good suggestions on how to tackle the issues you are having.
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Krushert

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Re: Jerry Winter - Customer Service (or lack thereof)
« Reply #4 on: February 28, 2014, 11:16:09 AM »
There are a lot of very smart people on this forum ...
Who you calling smart?  You take that back now mister!   :-D :lol:
I + XI = X is true ...  ... if you change your perspective.

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Jeff H

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Re: Jerry Winter - Customer Service (or lack thereof)
« Reply #5 on: February 28, 2014, 11:17:21 AM »
I got the book and seen others complain about customer service or no reply to support. Seems like I asked for code examples and email 3 months later, but will give some info on API but would not take suggestions about general programming concepts, etc... in book.

Jeff H

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Re: Jerry Winter - Customer Service (or lack thereof)
« Reply #6 on: February 28, 2014, 11:35:54 AM »
Does he have a web site?  If so, I would check there first for "support".
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He has seminar that you can sign up for at website
June 11 - 14th, 2012 in Salt Lake City

Maybe get info there.

BlackBox

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Re: Jerry Winter - Customer Service (or lack thereof)
« Reply #7 on: February 28, 2014, 12:05:51 PM »
I got the book and seen others complain about customer service or no reply to support. Seems like I asked for code examples and email 3 months later, but will give some info on API but would not take suggestions about general programming concepts, etc... in book.

When I was first interested in learning .NET development, I took an AU Online course he taught. I emailed him just after 2011 came out, asking if he was going to be releasing a new book, etc. He never replied, which led to my not purchasing his book at all.

Instead, I purchased a book by Andrew Troelsen, and switched to C#... Haven't looked back since (mostly because of how ugly my early code was, etc.).  :-D
"How we think determines what we do, and what we do determines what we get."

Yosso

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Re: Jerry Winter - Customer Service (or lack thereof)
« Reply #8 on: February 28, 2014, 12:28:31 PM »
The website is dated and very old-school.  Not to mention all of the dates are past their expiration. 

Guess I should have asked for feedback before purchasing the book.  :lol:

Oh well, thank you for the feedback (better late than never).

M.

Jeff H

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Re: Jerry Winter - Customer Service (or lack thereof)
« Reply #9 on: February 28, 2014, 01:00:54 PM »
Which sample are you having problems with?

Kerry

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Re: Jerry Winter - Customer Service (or lack thereof)
« Reply #10 on: February 28, 2014, 05:17:28 PM »
Which sample are you having problems with?

That sounds like theSwamp attitude  !
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Yosso

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Re: Jerry Winter - Customer Service (or lack thereof)
« Reply #11 on: March 01, 2014, 12:44:42 AM »
Which sample are you having problems with?

I'll post the specific code, when I'm back at work tomorrow (or Monday).  The code sample was dealing with dynamic blocks - I'm wanting to flip a visibility state of a block in a folder full of drawings - so I'm trying to learn from Mr. Winter's code and learn VB.net. 

Our firm's programmer is no longer of this world, and we have several VBA ACAD (with forms) programs that I need to convert to VB.net, so for practice I'm trying to write the dynamic block  processing program mentioned above.

Thank you for your offer of assistance and have a great weekend.

M.

Yosso

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VB.net Code added (and the error log)
« Reply #12 on: March 03, 2014, 04:45:09 PM »

Insert block code...
Code: [Select]
  Public Function InsertBlock(ByVal DatabaseIn As Database, _
            ByVal BTRToAddTo As String, _
            ByVal InsPt As Geometry.Point3d, _
            ByVal BlockName As String, _
            ByVal XScale As Double, _
            ByVal YScale As Double, _
            ByVal ZScale As Double) As DatabaseServices.ObjectId
            Using myTrans As Transaction = DatabaseIn.TransactionManager.StartTransaction
                Dim myBlockTable As BlockTable = _
                DatabaseIn.BlockTableId.GetObject(OpenMode.ForRead)
                'If the suppplied Block Name is not
                'in the specified Database, get out gracefully.
                If myBlockTable.Has(BlockName) = False Then
                    Return Nothing
                End If
                'If the specified BlockTableRecord does not exist,
                'get out gracefully
                If myBlockTable.Has(BTRToAddTo) = False Then
                    Return Nothing
                End If
                Dim myBlockDef As BlockTableRecord = _
                myBlockTable(BlockName).GetObject(OpenMode.ForRead)
                Dim myBlockTableRecord As BlockTableRecord = _
                myBlockTable(BTRToAddTo).GetObject(OpenMode.ForWrite)
                'Create a new BlockReference
                Dim myBlockRef As New BlockReference(InsPt, myBlockDef.Id)
                'Set the scale factors
                myBlockRef.ScaleFactors = New Geometry.Scale3d(XScale, YScale, ZScale)
                'Add the new BlockReference to the specified BlockTableRecord
                myBlockTableRecord.AppendEntity(myBlockRef)
                'Add the BlockReference to the BlockTableRecord.
                myTrans.AddNewlyCreatedDBObject(myBlockRef, True)
                Dim myAttColl As DatabaseServices.AttributeCollection = _
                myBlockRef.AttributeCollection
                'Find Attributes and add them to the AttributeCollection
                'of the BlockReference
                For Each myEntID As ObjectId In myBlockDef
                    Dim myEnt As Entity = myEntID.GetObject(OpenMode.ForRead)
                    If TypeOf myEnt Is DatabaseServices.AttributeDefinition Then
                        Dim myAttDef As DatabaseServices.AttributeDefinition = myEnt
                        Dim myAttRef As New DatabaseServices.AttributeReference
                        myAttRef.SetAttributeFromBlock(myAttDef, myBlockRef.BlockTransform)
                        myAttColl.AppendAttribute(myAttRef)
                        myTrans.AddNewlyCreatedDBObject(myAttRef, True)
                    End If
                Next
                myTrans.Commit()
                Return myBlockRef.Id
            End Using
        End Function

Error Log:
Quote
Step into: Stepping over non-user code 'Autodesk.AutoCAD.DatabaseServices.HostApplicationServices.WorkingDatabase.get'
A first chance exception of type 'System.NullReferenceException' occurred in DynBlockVisibility.dll

Crash message from AutoCAD:

gile

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Re: Jerry Winter - Customer Service (or lack thereof)
« Reply #13 on: March 03, 2014, 05:20:14 PM »
Hi,

Looking at the Error log it seems that the DatabaseIn argument is null when calling the InsertBlock() function.
If so the error is in the calling method where the database is not instanciated.

PS: Why VB coders prefix all the local variables with "my" ? It makes the code completely indigestible !
Speaking English as a French Frog

Keith Brown

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Re: Jerry Winter - Customer Service (or lack thereof)
« Reply #14 on: March 03, 2014, 05:22:39 PM »
PS: Why VB coders prefix all the local variables with "my" ? It makes the code completely indigestible !

How else to distinguish between yourVariable?? :ugly: :lmao:
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Kerry

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Re: Jerry Winter - Customer Service (or lack thereof)
« Reply #15 on: March 03, 2014, 06:01:24 PM »
< .. >

PS: Why VB coders prefix all the local variables with "my" ? It makes the code completely indigestible !

Slightly better than using "his".
That would be really confusing as well as unpalatable.
kdub, kdub_nz in other timelines.
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Everything will work just as you expect it to, unless your expectations are incorrect.
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Kerry

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Re: Jerry Winter - Customer Service (or lack thereof)
« Reply #16 on: March 03, 2014, 06:08:30 PM »
Hi,

Looking at the Error log it seems that the DatabaseIn argument is null when calling the InsertBlock() function.
If so the error is in the calling method where the database is not instanciated.

< .. >

Yes, that is what it looks like.

Yosso,
What version of AutoCAD are you programming for.

Does the 'book' make allowance for the changes related to AcCoreMgd introduced in AC2013
http://through-the-interface.typepad.com/through_the_interface/2012/03/migrating-net-applications-to-work-with-autocad-2013.html
kdub, kdub_nz in other timelines.
Perfection is not optional.
Everything will work just as you expect it to, unless your expectations are incorrect.
Discipline: None at all.

Yosso

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  • Posts: 36
Re: Jerry Winter - Customer Service (or lack thereof)
« Reply #17 on: March 03, 2014, 09:11:56 PM »
Hi,

Looking at the Error log it seems that the DatabaseIn argument is null when calling the InsertBlock() function.
If so the error is in the calling method where the database is not instanciated.

< .. >

Yes, that is what it looks like.

Yosso,
What version of AutoCAD are you programming for.

2014/2013

Quote
Does the 'book' make allowance for the changes related to AcCoreMgd introduced in AC2013
http://through-the-interface.typepad.com/through_the_interface/2012/03/migrating-net-applications-to-work-with-autocad-2013.html

I'll take a look at the posting tonight, thanks for the link.  :-D