Topic: Subscription...Product or Service?

[mjfarrell]

I offer training services through Prime Services.
I tried (with limited success) to sell the same class as a product; as downloadable videos.
As I am dealing in knowledge there is no tangible product.

Maybe if you offered desk rentals to be included with your classes.... wait, is that a product or a service? 



carp, here we go again...    :realmad:

IF they got to keep the desk...PRODUCT

[Nibster]

I offer training services through Prime Services.
I tried (with limited success) to sell the same class as a product; as downloadable videos.
As I am dealing in knowledge there is no tangible product.

Maybe if you offered desk rentals to be included with your classes.... wait, is that a product or a service?  



carp, here we go again...    :realmad:

IF they got to keep the desk...PRODUCT

[BlackBox]

I offer training services through Prime Services.
I tried (with limited success) to sell the same class as a product; as downloadable videos.
As I am dealing in knowledge there is no tangible product.

That was my only point; that a consumer may subscribe to either a product, a service, or both... none of which are mutually exclusive.

I appreciate your answering my question, and thank you for the discussion.

Cheers! :beer:

[mjfarrell]

And just because they (or anyone else) call it a service doesn't make it one.
My guess is those that have bought into it call it a service because they have bought into the logic, and
to do otherwise would prove slightly embarrassing.


Cheers!  2xBeer!

[BlackBox]

And just because they (or anyone else) call it a service doesn't make it one.
My guess is those that have bought into it call it a service because they have bought into the logic, and
to do otherwise would prove slightly embarrassing.


Cheers!  2xBeer!

Perhaps, and this is purely speculation on my part, many identify subscription as the component they consume most...?

Two examples that come to mind:

A new start-up that constantly contacts support for technical issues (service?)

vs.

A company that has thousands of seats, and an established standard, only interested in upcoming software updates/releases (product?)

Have a good one!

[mjfarrell]

And just because they (or anyone else) call it a service doesn't make it one.
My guess is those that have bought into it call it a service because they have bought into the logic, and
to do otherwise would prove slightly embarrassing.


Cheers!  2xBeer!

Perhaps, and this is purely speculation on my part, many identify subscription as the component they consume most...?

I would hope not.

[BlackBox]

And just because they (or anyone else) call it a service doesn't make it one.
My guess is those that have bought into it call it a service because they have bought into the logic, and
to do otherwise would prove slightly embarrassing.


Cheers!  2xBeer!

Perhaps, and this is purely speculation on my part, many identify subscription as the component they consume most...?

I would hope not.

Just to stir the pot  ....

[EvilMarketingLies] (<-- Just for you Higgsy)

Thank you for showing interest on the Autodesk Subscription.

The Subscription Program is a service which provides you access to Software Upgrades released during Subscription Term, Ancilliary Products and Services like Extensions, Previous Version Rights on selected products, Home Use rights on selected products, Internet Web Based Services, Learning resources, Web Suport, Access to the members-only Subscription Centre, Subscription contract administration tools etc. At the same time, certain Autodesk products are offered exclusively through Autodesk Subscription.

To learn more about the Subscription Program, please refer to the links below:

http://usa.autodesk.com/adsk/servlet/item?siteID=1157326&id=11676576
http://usa.autodesk.com/adsk/servlet/index?siteID=123112&id=612485

If you have additional questions or concerns, please do not hesitate to let us know and we will be more than happy to assist you.

Thank you for contacting Autodesk.

Best regards,

<Name Removed>
Autodesk Business Center
 
Original Request:
I want to know if "Subscription" is a service or a product?

[/EvilMarketingLies]

LoL