Topic: Strange Printing Related Crash

[M-dub]

I've got a number of drawings that are giving me trouble.  Originally, I was trying to publish a bunch of drawings to PDF.

When I add the files one by one, some of them come in ok, but others cause a fatal error.  I tried opening the drawings that cause the crash, which I'm able to do... I can open them, audit (finds no errors) and print them, but if I try to do a preview and come back to the plot window (right click, exit), it crashes.  Same result as when I'm adding the files to be published.

FATAL ERROR:  Unhandled e06d7363h Exception at 7c812afbh

Any ideas?  I've repaired my AutoCAD installation and even tried AutoCAD 2011 with the same results.  I'm wondering if it's even AutoCAD that's causing the crash... something that's common to both versions.  .Net, maybe?

[mjfarrell]

run regedit and look for this entry:

[HKEY_CURRENT_USER\Software\autodesk\AutoCAD\R18.0​\ACAD-8000:409\WebServices\CommunicationCenter]
@=""
"LastUpdateTimeLoWord"=dword:4be447d0


Changing the dword to 00000000 solved the problem

[M-dub]

run regedit and look for this entry:

[HKEY_CURRENT_USER\Software\autodesk\AutoCAD\R18.0​\ACAD-8000:409\WebServices\CommunicationCenter]
@=""
"LastUpdateTimeLoWord"=dword:4be447d0


Changing the dword to 00000000 solved the problem

No such luck. 

[Jeff H]

Have you tried creating a new user and see if it works under that profile?

[mjfarrell]

is this a NEW installation?

is your \TEMP folder EMPTY?

[M-dub]

Have you tried creating a new user and see if it works under that profile?

Tried a different profile with the same result.

is this a NEW installation?

is your \TEMP folder EMPTY?

Existing installation, but I don't know when the problem started.  (Wondering if it was a Windows Update or something...)
I attempted to repair this installation and doing that allowed me to get further than I could before the repair, but didn't solve the problem completely.

The temp folder is now empty and after a reboot, the problem still exists.  I'm going to look into the windows updates... maybe see what was done to .NET Framework recently.

[mjfarrell]

my research suggests it appears from nowhere in mos all versions and products....and then it either goes away...or the user does

[drizzt]

I had the same problem. I started using Acrobat distiller for a couple of plots and that seems to have fixed "DWG to PDF" plotter

[M-dub]

I don't know what's going on...
When I print the drawings without doing a preview, everything is ok.  It's when I am on my way back out of a print preview (right click - Exit OR Plot) when it crashes.  It doesn't matter if I've got a printer, plotter or DWG to PDF selected.  They all crash on the same action... coming out of the preview.

[Matt__W]

my research suggests it appears from nowhere in mos all versions and products....and then it either goes away...or the user does

That's about as helpful as a kick in the family jewels.


Dub!  He has a solution.  Just go away!   

[M-dub]

Yeah, but that causes all sorts of other problems.  I don't like that option.

"Hey boss, I quit... print preview keeps crashing my computer."

[Matt__W]

I've seen AutoCAD crash when using publish to plotter (Sheet Set Manager).  The issue was resolved after cleaning the drawing and/or xrefs.

Try running RECOVERALL on the offending drawings.

[M-dub]

Try running RECOVERALL on the offending drawings.

Negatory on that one.

0 errors

An annoyance of this type is certain to induce twitching of the angry sort.

[Rob...]

Are there any attributes that are not associated with blocks?

[M-dub]

Are there any attributes that are not associated with blocks?

There were (and I had JUST found them before I read your post).  I deleted them, saved and tried again with the same result.  I've even deleted EVERYTHING from the dwg and still... same.

Don't know.