If you disagree, then I would hazard that is only because you are very familiar with the "old" way. Try to imagine it from the perspective of someone who doesn't have years of experience customizing Autocad. If the GUI worked well, then someone with very little experience in Autocad could do customizations that it used to take years of experience in order to achieve. I would say that is a very good change.
I'd say you're living in a dreamworld. Look at the real world and imagine someone with little experience in AutoCAD attempting personal customizations on a networked system using the current GUI. HINT: Experience is a GOOD thing.
I think I very clearly said that the current GUI is a terrible mess. It's difficult for ANYONE to use this thing, except in a basic fashion.
But I really don't think I'm living in a dream world. Since I have a lot of exprience with Unix systems (Sun systems, NeXT, MacOSX), I actually have a lot of exprience with well-designed software. That's one of the reasons I find Windows so frustrating. If it weren't for Autocad, I probably wouldn't be using Windows at all.
I also have a lot of exprience as a software designer, designing easy-to-use GUIs. In my opinion, every time a user has to refer to the help, it illustrates another aspect of the program that might potentially benefit from redesign. There is really no good reason that someone with a lot of experience in construction should need to spend years learning to use the program that's supposed to make life easier. Sure, they need to spend years learning the biz, but they shouldn't need to spend years learning the software.
Well-designed software is very easy to use, assuming the user fully understands the problem space. The user should merely have to think "I want to accomplish this task...", and it should be very easy to just perform the task. It's impossible to completely eliminate the need for Help, but it SHOULD be possible to eliminate lengthy training. There is actually an awful lot of software that is intuitive and easy-to-use, just not a whole lot of it on the Windows platform. People who have spent their whole life using Windows don't know what they're missing.
OK, so maybe you're right, and I
am living in a dream world. If Windows has been around for over 20 years and it's STILL like this, then there's no reason to hold out hope that it will change. Maybe Apple will eventually come to their senses, and make their OS so that it can run on ANY machine that currently runs Windows, rather than just on the limited hardware they currently support. Then it's possible that more and more people will start to see the REAL differences between the two, rather than simply saying that OSX is basically Windows with eye candy (a VERY wrong analysis).