Author Topic: Can I install C3D 2007 and C3D 2008 on one computer?  (Read 2393 times)

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FengK

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Can I install C3D 2007 and C3D 2008 on one computer?
« on: February 05, 2008, 11:43:33 AM »
Hello,

My computer had C3D 2007 installed and it runs fine. And recently I installed C3D 2008 version (without uninstalling the 2007 version), but it didn't work. When trying to launch the application, there was no response. Then I uninstalled the 08 version and re-installed it: same thing. Any input?

Thanks!

Jeff_M

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Re: Can I install C3D 2007 and C3D 2008 on one computer?
« Reply #1 on: February 05, 2008, 01:36:20 PM »
I had them both installed on the same machine and they ran fine.

So yes, it can be done. Why yours isn't working is really difficult to say. Have you asked your resller about this? Is it a standalone or network install? Are you installing to the default folders? Have you applied the Service Packs for both versions?

FengK

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Re: Can I install C3D 2007 and C3D 2008 on one computer?
« Reply #2 on: February 05, 2008, 02:18:54 PM »
Thanks Jeff. That's all I need to confirm for now, so I don't uninstall the 07 version unnecessarily. It is a network install using default folders and it includes the latest sp.

mjfarrell

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Re: Can I install C3D 2007 and C3D 2008 on one computer?
« Reply #3 on: February 06, 2008, 10:17:19 AM »
K,

You might want to investigate the REGISTRY and insure that the 2008 product actually installed.

If Yes

Then

You may need to manually remove certain REGISTRY entries, and try again. My other thought is that given this is a NETWORK install it is most likely set to run at the Client in Silent mode, so the user will see very little of the normal installation dialogs and messages. One might modify browse to the Client Image folder and attempt to Launch C3D.MSI from there and then you will get another chance at Install, Remove, and or Repair operations.  Perhaps try this before poking around in the REGISTRY.
Be your Best


Michael Farrell
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FengK

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Re: Can I install C3D 2007 and C3D 2008 on one computer?
« Reply #4 on: February 06, 2008, 12:04:11 PM »
You might want to investigate the REGISTRY and insure that the 2008 product actually installed.

Thanks Michael. 2008 should be R17.1, right? If yes, I don't see it under HKEY_CURRENT_USER\Software\Autodesk\AutoCAD




mjfarrell

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Re: Can I install C3D 2007 and C3D 2008 on one computer?
« Reply #5 on: February 06, 2008, 12:29:33 PM »
The following is from Autodesk, any errors or ommisions are theirs.

Solution


To uninstall AutoCAD® Civil 3D® 2008 and remove any remnants of this product from the system, follow these steps:

Important! Back up any existing custom Civil 3D 2008 files before you implement the following procedures.

To uninstall AutoCAD Civil 3D 2008

Click Start menu (Windows) > Settings > Control Panel.
In Control Panel, double-click Add or Remove Programs.
In the Add or Remove Programs dialog box, select the AutoCAD Civil 3D 2008 product and click Add/Remove. (For Windows 2000, click Change/Remove; for Windows XP Professional, click Remove).
Click Yes when prompted to confirm that you want to completely remove the application and all of its components.
If you are prompted to remove shared files, click No to All, and then click Yes when prompted for confirmation to proceed.
After the uninstall procedure has completed, click OK.
Restart the computer.
To remove any remaining AutoCAD Civil 3D 2008 files

Using Windows Explorer, delete the following Civil 3D 2008 installation folder:

C:\Program Files\AutoCAD Civil 3D 2008

Note: If your operating system is configured to store the Program Files folder on a drive other than C, adjust the file path accordingly.


Delete the C:\Documents and Settings\All Users\Application Data\Autodesk\C3D 2008 folder.
Delete the following folders:
C:\Documents and Settings\<user>\Application Data\Autodesk\C3D 2008
C:\Documents and Settings\<user>\Local Settings\Application Data\Autodesk\C3D 2008

Note: You need to delete these folders for each Windows user account.
To remove any Civil 3D 2008 entries that remain in the Windows registry

Warning! Problems caused by improperly editing the Windows registry could render your computer operating system unusable. Microsoft provides a wealth of critical information that you need to know about the registry in the Microsoft Knowledge Base at http://support.microsoft.com/support.

Use the Microsoft® Registry Editor only at your own risk and only after backing up the registry as well as the system.dat and user.dat files as outlined for your operating system in the Microsoft Knowledge Base and in the related solution, TS66513. Additional information about the registry is also contained in the Help topics in the Microsoft Registry Editor.

Log on to the computer as a member of the Local Administrators group.
Click Start menu (Windows) > Run.
In the Run dialog box, enter regedit and click OK.
In the Registry Editor, locate the following subkeys and delete them:
HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\R17.1\ACAD-6000:409
HKEY_LOCAL_MACHINE\Software\Autodesk\AutoCAD\R17.1\ACAD-6000:409
Close the Registry Editor.
Restart the computer.
AutoCAD Civil 3D 2008 has now been completely removed from your computer.

Reinstalling AutoCAD Civil 3D 2008

Before you reinstall Civil 3D 2008, delete the contents of your Windows Temp folder. If you are working with Windows 95, Windows 98, or Windows Me, your Windows Temp folder will typically be found at C:\Windows\Temp. If you are working with Windows NT 4.0, Windows 2000, or Windows XP, your Windows Temp folder will typically be found at C:\Documents and Settings\<user>\Local Settings\Temp.

You should also close and temporarily disable any anti-virus software that may be running on the system. You can use the End Task feature to close the anti-virus software. Disabling the software from the system tray may not be sufficient. Anti-virus software may be used to block certain activities (for example, access to the registry, adding, removing, or updating DLL files, and so on) that are seen as suspicious, even though these activities are common when installing or removing programs. Several anti-virus programs can be disabled by right-clicking their taskbar icon and clicking Disable on the context menu. For more information about disabling your anti-virus software, refer to the software vendor.

To verify that an anti-virus program is not running in the background as a TSR (Terminate and Stay Resident Program)

In Window 95, Windows 98, and Windows Me:

Press CTRL+ALT+DELETE.
 In the Close Programs window, select the anti-virus program and click End Task.
In Windows NT, Windows 2000, and Windows XP:

Press CTRL+ALT+DELETE.
Click Task Manager.
In Task Manager, click the Processes tab.
Select the process for the anti-virus program, and then click End Process.
Now, you can reinstall AutoCAD Civil 3D 2008 on the computer.

It isn't always as straight forard as this; as I just fought through this and some whacky 64bit issues and License Server challenges just yesterday afternoon. In the end I prevailed, and today I get to share that learning experience with you.
Be your Best


Michael Farrell
http://primeservicesglobal.com/

FengK

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Re: Can I install C3D 2007 and C3D 2008 on one computer?
« Reply #6 on: February 07, 2008, 12:45:15 PM »
Michael,

Thanks a lot for your long reply. I tried to follow your steps, but the problem is I cannot uninstall C3D 2008 from my computer now. I suppose attached pic 1.gif and 2.gif tells me C3D is installed. But then when I tried to uninstall it, I got the message shown in 3.gif. Tried rebooting computer, no help. Tried reinstalling C3D 2008, no help. Seems like I'm stuck. Since I'll be switching to a different computer in a couple of weeks, I'm going to just give up the fight.

mjfarrell

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Re: Can I install C3D 2007 and C3D 2008 on one computer Resolved
« Reply #7 on: February 07, 2008, 02:16:07 PM »
Using the direct MSI option as listed above has the application successfully installed for this user. (note this install is not the network client deployment). The original deployment failed in some manner, thus the issue with unistalling the 2008 version.

At this point an un-install should proceed normally as required (as a new machine is in the works I'd suggest run the installation you have until the replacement PC arrives) and then the Client Deployment could be attempted again.
Be your Best


Michael Farrell
http://primeservicesglobal.com/

FengK

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Re: Can I install C3D 2007 and C3D 2008 on one computer?
« Reply #8 on: February 07, 2008, 02:46:22 PM »
Michacel,

Thank you very much for walking me through the steps! All worked out now.

MP

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Re: Can I install C3D 2007 and C3D 2008 on one computer?
« Reply #9 on: February 07, 2008, 03:00:15 PM »
Michacel,

Label me curious -- does that rhyme with cackle?

 :-)
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mjfarrell

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Re: Can I install C3D 2007 and C3D 2008 on one computer?
« Reply #10 on: February 07, 2008, 05:47:02 PM »
caw caw caw  :lmao:

Be your Best


Michael Farrell
http://primeservicesglobal.com/