TheSwamp
CAD Forums => CAD General => Topic started by: jonesy on October 15, 2008, 06:24:08 AM
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I have an issue.
We have had to borrow licences out to make sure the regular cad users have access to a licence.
Yesterday we upgraded to 2009, and the 2008 was uninstalled without returning our licences. How do we return the licence back to the pool without having the software? Is this something that can be done by our IT people, or what are the alternatives?
Many thanks
T :)
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Tracey, portable license transfer is quite tricky. Things have to be set up on the computer recieving the license which correspond with data on the computer sending the license.
Best bet is to read up all about it in acad help. You have to have a computer set up with 2008 on it ready to recieve the license.
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I think I may be misunderstanding you.
We have successfully borrowed licences for weeks with no problems. But yesterday we had our 2008 uninstalled while the licences were still booked out to us. I'm trying to find out if/how to get them back into the pool.
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oooops...you could have a problem Tracey.
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Thats not what I was hoping to hear :(
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I'm not 100% sure on this, but you should be able to return them to the pool from the license server.
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Thanks Matt, I'll ask the IT person to look into this.
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Looks like that option is a no-go :(
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Won't the licenses be returned automagically after the borrowing period has expired?
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Won't the licenses be returned automagically after the borrowing period has expired?
But what if you have them checked out for the next three months?
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Looks like that option is a no-go :(
What's a no-go...?? Asking IT or checking the license server?
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I'm no licensing expert, but wouldn't 2009 come with a new license file that is populated with your correct number of licenses?
My other question is - where are those licenses checked out to? Were they checked out on the workstations where
2008 was replaced with 2009? That might be a real problem if my above statement is not true. If so, I'm thinking
you are going to required intervention from your reseller/Autodesk to get things squared away :-(.
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I'm no licensing expert, but wouldn't 2009 come with a new license file that is populated with your correct number of licenses?
My other question is - where are those licenses checked out to? Were they checked out on the workstations where
2008 was replaced with 2009? That might be a real problem if my above statement is not true. If so, I'm thinking
you are going to required intervention from your reseller/Autodesk to get things squared away :-(.
That's right. You should get a new license file (forgot 'bout that).
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Looks like that option is a no-go :(
What's a no-go...?? Asking IT or checking the license server?
IT checked the licence server. We ran thru a couple of options together and nothing worked. What he ended up doing was reinstalling the software so we could check it back in, then re-uninstalling it again. What a pain!
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Thanks everyone for your replies/help/suggestions.
I'm no licensing expert, but wouldn't 2009 come with a new license file that is populated with your correct number of licenses?
My other question is - where are those licenses checked out to? Were they checked out on the workstations where
2008 was replaced with 2009? That might be a real problem if my above statement is not true. If so, I'm thinking
you are going to required intervention from your reseller/Autodesk to get things squared away :-(.
Our office runs many different verticals, and the licencing seems very complex. What had happened is we cad techs used to use map slimmed down to vanilla, because nobody else had access we were guaranteed a licence. We needed to buy some new licences and some upgrades, so we ended up with software more suitable to our discipline, and the others wanted Map so they had our software, but for a couple of weeks, while we were waiting for the media to arrive we were struggling to get a licence and ended up borrowing licences for 4 week blocks. Yesterday whilst trying to check my licence back in something must've crashed and it didnt go back into the pool. The software was uninstalled, and nobody realised that there had been a problem until the other users couldnt get to their licences.
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Makes me wish I had been there to your installation. It is always prudent prior to altering ones license server to verify the status of all licenses being issued from to prevent such mishaps from occurring. Further one should always verify that users have full access to all required applications afterwards.
Ounce of prevention is greater than a pound of cure. :wink: