Topic: What do YOU do with those error reports

[daron]

I don't think you'll have this problem when you upgrade. As far as hitting the send button goes, I only hit it when I know that it wasn't my fault, i.e. if I programmed the crash, then they're not going to know how to fix it. Of course, I find sometimes that if I test a function a few times it closes with a c++ runtime error.

[Kate M]

Like Daron said -- if I know *I* didn't do anything, I'll send it. Fortunately, though, XP/2004 seems to be a pretty stable combination.

[daron]

Well, my problem occurs in XP CAD2004. Must be a vlide thing. Maybe I should send it.

[CB_Cal_UK]

I'm nearly a week into my new upgrade of 2004 and so far it's been fairly stable ( . . . . . . waits for computer to crash . . . . . . )

The only proper crashes I've had so far have been from known incompatibilities with ADT 2004 and the r2000 express tools.

The two biggest bugs for me in r2000 (or ADT 2i as I was actually using!)
were using 'matchprop' on hatches (always caused a fatal error) and copying and pasting obejcts in mtext windows; if you accidentally forgot you had drawing objects on the clipboard and you pasted those into a text window CRASH!

Still, not only have I got brand new software I've got a brand new computer to run it on. (Intel Xeon 3.06Ghz, 2GB RAM, Wildcat 4 7110 Graphics Card, Dual Monitors - Dream Machine!)

Fingers crossed it stays that way!!

ps By the time I did actually get ADT 2004 installed AutoCAD were up to service pack 2!

[Keith™]

Yep the matchprop for hatches does not always crash, but it does crash ALOT of the time. I have never had the issue with the MTEXT past thing. Maybe i'll give it a try to see what happens?

[daron]

...Still, not only have I got brand new software I've got a brand new computer to run it on. (Intel Xeon 3.06Ghz, 2GB RAM, Wildcat 4 7110 Graphics Card, Dual Monitors - Dream Machine!)...

Copycat. Those are my exact cpu specs. Sweet machine, eh?

[CB_Cal_UK]

Those are my exact cpu specs. Sweet machine, eh?

It wouldn't be a Dell Precision Workstation 650 in Midnight Black would it?

When the IT manager told me I was getting a new computer he asked if I had any special requests. I thought "What the hell, I'll push my luck" and asked for 2GB of RAM (most of the systems here are still running 512MB and the new ones [6 months old or so] only have 1GB) so I was quite surprised when he told me he'd already specified 2GB!
So I went all out and asked for Dual monitors! Couldn't quite convince him to get me 2 x 21 inchers so I've got a big 'un and a little 'un. But it's still great to have one big monitor dedicated to the drawing window (Didn't realise beforehand though that in ADT2004 the properties and tool palette windows have a 'hide' function that stacks them neatly down the side of the screen but who cares!)

Chris

[daron]

Yes, it's a Dell 650, midnight black. I got mine the same way, but pushing my luck. Both 21", but I'd take 19"'s if I could get them in flat panel. On that note, I'd take two 19"'s over any single (normal) monitor. What else is nice about two monitors, is that you can put all the toolbars you want on the other one and leave the drawing area clear and free for use as a drawing area. Hmm? Sounds like Bear needs dual's. He's loaded with toolbars. Previous to this setup, I had 1 21" and 1 19". Even with that, I'd still stretch autocad out across both. That is so nice when you need to have two drawings open, sidexside or when you need to work with viewports in modelspace.

[CB_Cal_UK]

I've just been checking the comparitive prices of monitors, and I was shocked to find I could get 2 x 19" monitors cheaper that one 21" monitor. Now that I know the benefits of dual monitors I don't think I could go back to a single.
But I agree with you about the flat panels. If only they weren't so much more expensive!

Now I just need to save up some cash so I can get a similar setup at home!

[Hangman]

OK, back to the topic, and I have a couple questions maybe you guys could help me with.

My ADT 2k4 crashes from time to time.   When it does, I'm screwgied !!!
The last two crashes, each a month apart, I had to reinstall the OS.   I still do not know what happened as the message being sent to Adesk was not recorded on my pc for me to review.
The First crash, corrupted a driver and I couldn't even get windows XP to boot.   Bad deal.   The second crash, wiped out my network in some oddball way.   I tried taking the card out and wiping out the IP stack but it did me no good.   Now here's a question for you, why is it that XP has all these features for backup and restore points and such, when I get a crash like my last one, nothing works?   I could not do a restore, I could not go back to a previously "good" boot, I could not even do a simple repair.   The only thing I could do to get my network connection back was to reinstall XP and ALL my software.  
I had better luck with 98se and 2000i.  
  (Now my Rant: ...  )   Do you wanna hear it

Didn't think so.

Here's a question that pertains to nothing here but I can't find any other source to ask this and you guys are smarter than the average bear ...  (no pun intended Bear)

Does anyone know where I can find a font that writes letters sideways?  So that if you turn your paper 90 degrees, you can read the column from top to bottom.?.   I had one for ACAD but with one of my crashes it went the way of the evil Bill.
And, if it is compatible with windows so it can be used on a Word Doc, that would be GREAT !!!

[daron]

I know I'm digging up a dead horse, but it seems he needs resurrecting. I'm using AC Architecture and I think this buggy thing crashes at least 10 times a day. Personally, I think it has to do with the autosave feature trying to run when I'm selecting an object. When I save more frequently than I have autosave set for, it crashes less. However, the reason I dug this up is because I figure as many times as this program crashes, I could keep them real busy trying to figure it out. If everyone sent these things in every time, they'd get so inundated with error reports that they might realize how buggy their programs really are. :ugly: :pissed:

[sinc]

With Civil-3D, I probably get at least 10 crashes a day, and I make sure to send each and every one of them to Autodesk...   :realmad:

[Keith™]

I get the crash reports too .. but you should look at who gets them .. all of the ones I have ever seen are going to MS only ... and guess what ... MS tells me that AutoCAD R14 has some compatability problem with XP Pro .. WHAT??? AutoCAD R14? I don't even have R14 installed .. I am using only R2007 ...

[pmvliet]

MS tells me that AutoCAD R14 has some compatability problem with XP Pro .. WHAT??? AutoCAD R14? I don't even have R14 installed .. I am using only R2007 ...

Nice 

pieter

[sinc]

I get the crash reports too .. but you should look at who gets them .. all of the ones I have ever seen are going to MS only ... and guess what ... MS tells me that AutoCAD R14 has some compatability problem with XP Pro .. WHAT??? AutoCAD R14? I don't even have R14 installed .. I am using only R2007 ...

I ge that one sometimse, toot.  I've even responded, telling them R14 is a decade old and I'm using R17.1.

But the other one is most definitely for Autodesk.  Sometimes I see both of them, sometimes just one or the other, and occasionally C3D completely disappears with no warning and no error reporting at all.

All in all, though, this release is considerably more-stable than 2007, even if C3D will probably need at least five more years before it can be considered to be "out of beta".