I'm sorry to make you Grrr... Randy, specially first thing in the morning... But what the client wants the client gets
However, for future reference, could you let me in on how you send your drawings to the client, so maybe we'd be in a position to change their mind for a future issue.
Thanks for the TrueView, I'll look into that too
T
I was "grrr...ing" at the client. We've had a couple of those, we charge an additional $25 per file (project file count, whether they have XREFs or not) to bind XREFs at job completion, and we so state in the contract documents at the start of the job. Considering that it is common for us to have thirty to fifty thousand or more files on a project, the client usually chokes on the seven figure bill for making intelligent files stupid.
We use eTransmit in a batch process to send all files to a specific directory. Once there we run a second batch on ALL the files there to do a general cleanup, massive purge, remove all "unloaded" xrefs, and create a pdf of all layout tabs based on a pre-determined pagesetup. If we know the client's pagesetup structure, we'll add it at this time as well.
Sometimes, as a final sanity check prior to zipping for transmittal, I run DWGTrueConvert on the entire directory to "Check and fix errors" and convert the files to the customer's version of AutoCAD.
For those that don't have a batch process like ours, DWGTrueConvert (contained in DWGTrueView) will do much of the above without eating a seat of the application. It won't purge or remove unloaded xrefs, but it will "Check and fix errors", set the plotter to "none", replace pagesetups, it'll even bind all the xrefs.